Overview

 

Welcome to https://shop.asksapbasis.com

We strive to ensure your satisfaction with every digital product you purchase from us. However, we understand that there may be instances where you may need to request a refund or return. Please review our refund and return policy below for details on how we handle such requests:

Refund & Return Policy

 

1. GENERAL

• • This website with the URL of https://shop.asksapbasis.com (“Website/Site’) is operated under individual proprietorship (“We/Our/Us’). 
  • We are committed to providing Our customers with the highest quality Products and Services. However, on rare occasions, Products and Services may be found to be faulty or deficient. In such cases, We offer return and refund facilities in accordance with this Refund Policy (“Policy’).
  • You are advised to read Our Terms and Conditions along with this Policy at the following webpage: https://shop.asksapbasis.com/refund_returns/.
  • By using this website, You agree to be bound by the terms contained in this Policy without modification. If  You do not agree to the terms contained in this Policy, You are advised not to transact on this website.
  • Please read this Policy before making a purchase or availing of any service on this Website, so that you understand Your rights as well as what you can expect from us if you are not happy with your purchase.

2. DEFINITIONS

• • “Customer” – means a person who buys any goods or availing services for consideration but does not include a person who purchases such goods or avail services to resell them.
    “Date of Transaction” – means the date of purchase of any product or service, which includes the date of  any renewal processed in accordance with the terms and conditions of the applicable product or service agreement.
  • ‘Website” – means this website with the URL: https://shop.asksapbasis.com

3. POLICY

By making a purchase on our website, you acknowledge and agree to the following terms:

• • No Refund Policy: Given the nature of digital products, we do not accept returns once the digital product has been downloaded or accessed.  Once a purchase is made and the digital product is delivered or accessible, returns are not accepted. Refunds will be provided only if the consumer has not received the product within 6 to 8 hours
  • No Exchanges: We do not offer exchanges for digital products. If you encounter any issues or have questions regarding your purchase, please contact our customer support team for assistance.
  • Quality Assurance: We are committed to providing high-quality digital products. In the event that you encounter technical issues or discrepancies with the product, please reach out to our customer support team for resolution.
  • Modification of Policy: We reserves the right to modify or update this refund policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website.

If you have any questions or concerns regarding our refund policy, please contact our customer support team at asksapbasis@outlook.com.

4. YOUR DATA

• • The privacy of your data supplied to Us during the return and refund procedure is also governed by our privacy policy, which can be accessed via https://shop.asksapbasis.com/privacy-policy/

5. NEED HELP?

• • If you have any questions about our Refund and Returns Policy please contact our customer support team at asksapbasis@outlook.com. We are committed to providing prompt assistance and resolving any concerns you may have regarding your digital product purchase.
  • Please note that by making a purchase on our platform, you agree to abide by the terms and conditions outlined in this Refund and Returns Policy. We reserve the right to update or modify this policy at any time without prior notice.
  • Thank you for choosing our company. We value your trust and look forward to serving you with exceptional digital products and services.